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(800) 504-6068 Monday-Friday, 9AM-6PM

We Know Gym Equipment Since 2006

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Worldwide Shipping

Contact Us

Have any questions? We’d love to hear from you, get in touch with the right people at Pro Gym.

(800) 504-6068

Toll-free from the United States and Canada
MONDAY-FRIDAY 9AM-6PM EST

+1 516 830 3512

Outside the United States and Canada
MONDAY-FRIDAY 9AM-6PM EST (UTC-5)

We’re also available via these messenger apps:

pro gym supply locations

New York HQ

Long Island, NYC METRO

37 Edison Avenue
New York, NY 11704

Monday-Friday 9am-6pm
Saturday-Sunday by Appointment Only

New Jersey

Northern New Jersey, Northeast

319 Richard Mine Rd #600
Wharton, NJ 07885

Monday-Friday 8am-4pm
Saturday-Sunday by Appointment Only

New Hampshire

New England

33 Elm Street, Unit F1
Merrimack, NH 03054

Monday-Friday 8am-4pm
Saturday-Sunday by Appointment Only

Common questions answered

Frequently asked Questions

We are so confident in our service and products that we offer every customer our Satisfaction Guarantee.

If you are not happy with your order we will work with you to make it right — including any exchanges and refunds needed.

We know its a crazy thought… we treat every customer the same way we would want to be treated, so every customer becomes part of our family.

If for any reason you need support, don’t hesitate to contact us using any of the methods on this page!

Our team members all work together to make sure that your requests are resolved.

Most products that are Ready-to-Ship typically ship within 1-week from order placement; however, this may vary depending on the type of equipment and shipping method.

Before any order is placed, our fitness equipment experts will review lead-times and estimated freight times.

Our sales team will be in contant contact with you to provide you personal updates on your order.

This way, you’re not trying to decipher weird statuses on pages. When speaking with a human, you get to really find out what’s happening with your order at every step!

Yes, we do ship worldwide! Contact us and our logistic specialists will provide a quick quote to any possible worldwide destination. 

Typically, the cost of shipping anywhere other than North America is high so it usually is more cost effective to purchase equipment in bulk.

In some cases, the shipping/freight costs may be much more than the cost of the items purchasing.

Still need help?

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