See why customers love trust return to rave about believe in Pro Gym
At Pro Gym, we’re commitment to outrageous customer experience and service… but don’t just take our word for it.
EXCELLENT
277 reviews
Posted on Google![]()
Greg HavermaleSeptember 25, 2026
Very easy to work with. Christine W. Went above and beyond getting a shipping detail worked out for me to get my equipmentPosted on Google![]()
David penaSeptember 23, 2026
Descarga súper rápidoPosted on Google![]()
Brian FosterJuly 23, 2026
I worked with Christine Wright at ProGym to repair a Power Plate machine. They were amazing and getting the job done. I struggled to find an organization who could figure this out. Christine stepped up to organize the repairs including 3rd party repairs and got the job done. Great follow up and the device now works like new.Posted on Yelp![]()
Benjamin K.June 28, 2026Verified
Jose was a pleasure to work with, the equipment is awesome, and the delivery and setup they included was top notch. They did all the work and candidly I couldn't have come close to doing it myself. They had every machine and weight I wanted to buy and the price was fair. I'm glad I went with them.Posted on Google![]()
MadgeApril 13, 2026
2026 UPDATE Spring is here, which means it's time to schedule annual maintenance for my treadmill. Fortunately, Pro Gym Supply makes it easy and convenient to set up an in-home service appointment. The scheduling process is quick and efficient, with the scheduling team providing appointment confirmation and updates via email. The service team is always prompt, polite, professional (and neat!). I protect my investment by scheduling service with the team at Pro Gym Supply. An annual check-up keeps my treadmill running reliably all year long. If you're in the market for professional-grade exercise equipment, give Pro Gym Supply a call. They've got a great selection at competitive prices and, more importantly, they provide an exceptional customer experience and in-home service to keep your equipment operating at peak performance for years to come. ----------------------------------------------------------------------------------------------------- Purchased a Star Trac E-TRX Remanufactured Treadmill from Pro Gym Supply. The experience was top-notch from start to finish. Christine was informative, accommodating (and patient!) throughout the sales process, creating a low stress buying experience and, ultimately, the confidence in the choice of fitness equipment. As advertised, the remanufactured machine arrived in impressive, like-new condition. Delivery was timely and the installation process was quick and easy. The treadmill has been used nearly every day for the past two months and operates flawlessly. Great service. Quality product. Competitive price. Would recommend Pro Gym Supply to anyone in the market for professional-grade fitness equipment.Posted on Google![]()
Zach PenzaFebruary 20, 2026
Incredible customer service. Jose is very knowledgeable and was a fantastic help in setting up my gym.Posted on Google![]()
Claire ManjerovicOctober 4, 2025
THIS is the small business you want to support. In the end we got a beautiful refurbished pro-gym grade Precor AMT elliptical for a reasonable price. While the process was a little clunky with unclear timeline expectations in the beginning–Once Jose stepped in, I received regular updates about the refurb process our machine was undergoing. Then, when our (extremely) well packaged machine arrived, there was a little ticking noise while using it… not a problem, just an annoyance. I sent an email with a video to Jose and not 4 hours later I was facetime-fixing the issue with a quick adjustment. My facetime technician happened to be the owner of the company, Amit while he was washing dishes in the kitchen. :) The experience was personal, heartwarming and encouraging. Small companies that want to do the right thing and provide a high quality service do exist. Pro Gym is still ironing out the details to create a smooth process for the customer… but they really are kicking butt when it comes to providing high quality equipment and personalized customer service. Don’t hesitate to start supporting Small Businesses here.Posted on Google![]()
Claudio ClaroJuly 19, 2025
From start to finish if your looking for gym equipment this is the place! From the office calling to set up a time for delivery to the guy delivering the equipment everyone was super friendly and professional.Posted on Google![]()
Barnet PhillipsJuly 16, 2025
They properly analyzed the problem with my Power Plate by checking with the manufacturer, ordered the correct parts, serviced my Power Plate at the appointed time and promptly gave me a refund for the parts that were not used. Very pleased with responsiveness and delivering as promised.Posted on Google![]()
Rick SJuly 1, 2025
From delivery to setup and eventually service & repair . Christine and the crew at Progym are A1 . Highly recommend them for anyone looking to set up a convenient “ home “ gym .Posted on Yelp![]()
Jessica Taylor T.June 21, 2025Verified
I don't have a lot of time to go to the gym, so I recently decided to start working out from home. To get started, I purchased a set of adjustable dumbbells from pro gym supply and I couldn't be happier with the entire experience. I called and told a one of the staff members I was new to building a home gym and didn't want to overdo it with equipment I wouldn't use. She recommended the perfect set of dumbbells that let me adjust the weight easily and don't take up too much space, which was exactly what I needed. The process was easy. They sent me updates, answered all my questions quickly, and the dumbbells arrived on time and in great condition. You can tell this team knows what they're doingPosted on Google![]()
Vijay SundaramMay 12, 2025
We had a very good experience purchasing a Precor Elliptical through Pro Gym Supply. I worked with Jose who was transparent and professional from the start. Patiently answered my questions and then arranged the delivery with minimum fuss. Pro Gym Supply also offers a 3 year warranty on parts and labour which is very helpful. Unreservedly recommend the company - you won't be disappointed!Posted on Google![]()
Dar NazemMarch 22, 2025
Purchased the 10G Stairmaster from Pro Gym Supply for my home. The first attempt was unsuccessful as they could not get it down the stairs. However, between Christine and the owner, Amit, they were committed to figuring out the solution and Amit personally came up the second time to ensure it was properly delivered with double the number of men. The entire time, Christine over communicated and ensured it was handled professionally and properly. Amit was incredibly generous and truly both of them took great pride to make sure the delivery was smooth. There is not another store I would work with on gym equipment. The product is the same everywhere, what differentiates is the customer service and Pro Gym Supply far exceeded any expectations I had.Posted on Google![]()
Brad CarverJanuary 30, 2025
Pro Gym Supply is the best in the business. Christine, my sales rep was phenomenal. Customer service will exceed your expectations.Posted on Google![]()
Nick HargensJanuary 26, 2025
Great customer service experience! The crew at Pro Gym Supply was easy to work with and I will definitely work with them again in the future!Posted on Google![]()
Go FinsDecember 21, 2024
The employees were very kind and helpful. The shipping was quick for the size of the item. They communicated with us throughout the entire shipping process which was much appreciated. The installation was seamless and quick. Overall a perfect job from start to finish!Posted on Google![]()
Nicole AllenSeptember 12, 2024
I wanted to take a moment and share my experience with Pro Gym and their sales representative, Christine W. From the moment I first spoke with her, I knew I wanted to work with this company. So much so, that I cancelled a previous order with a different company because they were non responsive and unprofessional. Christine was very kind, personable, knowledgeable, professional and always available to help answer my questions. I ordered a refurbished Cybex Arc Trainer. She fully prepared me and made sure I knew what to expect. The delivery was sooner than expected and smooth but unfortunately, when it arrived, there was catastrophic damage to the unit. Christine reassured me and promised me that they would do their best to rectify this. The shipping company refused the claim for the damaged unit and I was nervous that this would somehow fall on me and wasn't confident as to how this would play out. In the end, Pro Gym (with Christine's help) absolutely put me first (as the customer) and shipped another unit at no additional expense to me and gave me the choice as to what to do with the damaged trainer. I highly recommend Christine and Pro Gym and would not hesitate to use them in the future. Thanks Christine and Pro Gym!Posted on Google![]()
PJSJuly 5, 2024
Christine is the best in the business and she and Pro Gym made the set up and install so painless. The delivery folks were very courteous and careful as well. Highly Recommend!!!Posted on Google![]()
Ron FJune 26, 2024
I called ProGym Supply to see if they carried "under-the-desk treadmills." I spoke with Christine Wright, who did not have a product to fit my needs. However, she spent 30 minutes with me discussing treadmills and helping me locate the right product! Christine legitimately cared about getting me the right product even though it meant no sale for her. Extremely commendable! I would return to Pro Gym Supply in a heartbeat for future fitness needs! Thank you, Christine!Posted on Yelp![]()
RD W.May 15, 2024Verified
Great experience buying an exercise bike from Pro Gym. Very helpful and friendly staff. Very patient as we looked at all the equipment on site. Prices were very competitive. Purchase was easy and delivery was perfect. Communication through the process was clear. Highly recommend Pro Gym for your fitness equipment needs!Posted on Google![]()
Adam TrompMay 9, 2024
Can't say enough great things about this company. The Precor looks like brand new, quick to answer questions, really perfect transaction. Shipping was a bit slow but that's not their fault, it arrived safe and driver was super courteous so that's what matter! Nice job! We will buy another for our second home before long.Posted on Google![]()
Ranjit JainMay 9, 2024
I ordered Precor AMT 835 Elliptical P30 (Refurbished). I understand new costs over $10,000.00. Pro Gym charged me $2,995.00. Three-year warranty cost was me $190.00. White glove installation-carrying it to 2nd floor with 21steps charge was $799.00. It weighs near 400lbs. it was all worth it. Sales specialist (Christine) was very pleasant to work with. She was very prompt in her correspondence. This machine is good for any work out for any level.Posted on Google![]()
Matt FellowsApril 14, 2024
I had been looking for a dual leg extension / leg curl machine for a few weeks. But every company I tried to buy from, there ended up being some issue(unreasonable prices, shipping complications, broken promises etc..). Thankfully i came across ProGymSupply. I contacted Christine from sales and she immediately was above and beyond helpful. The buying and shipping process went so smooth. I couldn’t be happier with the product and the buying experience. Will definitely be using them again in the future if i ever need another piece of equipment and will always be my first recommendation to anyone else who is looking. 10/10 recommendPosted on Google![]()
Ashley LourencoMarch 31, 2024
Great experience getting a quality spin bike from PJ for my home!Posted on Google![]()
TonyFebruary 10, 2024
Very professional with great customer service. Christine was wonderful through out the entire process.Posted on Google![]()
Bobby GhaderyJanuary 26, 2024
Like many others have mentioned in their reviews, ProGym, and my rep, Christine are exceptional. I was a little hesitant to purchase an expensive product online, especially for our retail studio and not private use. I contacted ProGym via their contact form and the next day I spoke with Christine who was a real, genuine professional. She answered all of my questions patiently, walked me through their certification process, and followed up with more details on other items I had asked about. It was apparent that this company has integrity and cares about their customers satisfaction. Once our product was delivered, I had a couple follow up items I needed addressed and Christine was very responsive and helpful with everything we needed. I recommend ProGym, and if you have any hesitation, call them and talk with Christine and you’ll be happy you did. Enjoy your products!Posted on Google![]()
Ken WangDecember 6, 2023
Excellent communication. Professional delivery. Delivered sooner than expected. Product exactly as described. Give Christine Wright the chance to find the wRight piece(s) of gym equipment for you 😁😁 Totally satisfied Meat Head! 😂Posted on Google![]()
Steven Paul RossDecember 6, 2023
Jose and Christine were awesome. We inquired into two pieces of equipment. We got a great deal on both items with excellent service. We also got a tour of the facility and all of the equipment with no pressure to purchase anything. Simply awesome. Steven and Jamie RossPosted on Google![]()
Rhonda JohnsonDecember 6, 2023
These guys are great. From the 1st call speaking with Christina too the delivery of my stairmaster everything was perfect. My stairmaster works great and was in mint condition when it arrived. I couldn’t be happier.Posted on Google![]()
James YoonDecember 6, 2023
Was buying a gym and found Pro Gym Supply to purchase equipment. Extremely pleased with their service and especially with their "SUPERSTAR" Christine Wright. She went above and beyond with her professionalism from picking out equipment to delivery. Truly an outstanding experience because of her and highly recommend Pro Gym Supply for any fitness equipment needs hands down.Posted on Google![]()
Christine WilsonDecember 6, 2023
I ordered a Precor AMT machine. It was affordable. I had it shipped and received it in 1 week! I highly recommend this company. They were courteous and friendly. When I needed customer service, they were very attentive and helped me resolve my problems quickly. I am so glad I ordered this machine from them and I will recommend them.Posted on Google![]()
Teresa LaCroceDecember 6, 2023
Great Source of Quality Equipment! We were looking for high quality equipment for a fitness center at a new multifamily property our company had just completed, and Christine and that staff put together the perfect package and was very professional and timely through the whole transaction. Our residents love the new facility!Posted on Google![]()
Karen RagerDecember 6, 2023
Great customer service!! Quickly resolved some issues with some treadmills we purchased (problem was not a result of Pro Gym Supply). Equipment is always great quality! Top notch company!! Highly recommend them!!Posted on Google![]()
Koray AhmetDecember 6, 2023
Christine Wright is a rock star. Her assistance and guidance are unparalleled. The time she spent going over all of my gyms needs and the level of knowledge and expertise is truly invaluable. The only reason I am giving 5 stars is because 6 is not an option!!!Posted on Google![]()
Eric SharpeDecember 6, 2023
Christine was/is awesome. We had an outstanding experience with her and Pro Gym. Highly responsive, always ready for a question, went truly above and beyond. This is the place to go for gym equipment - for the price and the experience.Posted on Google![]()
Alison santiagoDecember 6, 2023
The staff at Pro Gym Supply is phenomenal and their customer service is impeccable. I worked with them to revamp our office gym and they were great at working within our budget, and their delivery team was amazing. I would definitely work with them anytime!Posted on Google![]()
David SchwartzDecember 6, 2023
Absolutely a pleasure to deal with!! Everyone was extremely helpful, professional and fast on their product delivery!! I highly recommend and will be doing business with in the future for sure!!Posted on Google![]()
Mark BrezakDecember 6, 2023
The used equipment i purchased was in mint condition and shipped right away. Everybody was very nice on the phone and let me know when my gym equipment was picked up by the trucking company. Excelent deal!!Posted on Google![]()
Karthigayen Gopala KrishnanDecember 6, 2023
Great deals. I bought equipments for my Physical therapy clinic and Christine was my sales rep- she is awesome. They work with you in pricing, delivery and installation. Delivery is prompt and very professional. Definitely will recommend them 100% :)Posted on Google![]()
Michelle DeLisiDecember 6, 2023
My experience with Pro Gym Supply was amazing! Christine made the process effortless on my part. From my first phone call to inquire right through the delivery, everything was made simple. Christine is super knowledgeable and I did have a lot of questions and she was able to answer all of them. I love my machine! I purchased an Arc Trainer and I was not able to find one anywhere else for a reasonable price. Go see Christine!!Posted on Google![]()
Shanese DeJesusDecember 6, 2023
The workers were reliable, fast and polite. The company did their job nice and early; I highly recommend the company to anyone needing assistance with their gym supplies! Thank you Gym Pro- you guys really earn your name.Posted on Google![]()
billy waltonDecember 6, 2023
Great communication. They did great work.Posted on Google![]()
Jean-Yves SagnaDecember 6, 2023
I ordered 55 machines to SENEGAL (west Africa) .Christine, the saleswoman assisted me very well until delivery. The machines are great also, I am very satisfied.Posted on Google![]()
Sandie BiegunDecember 6, 2023
This company is top notch! I have always wanted an arc trainer for the house but thought it would be too expensive and complicated. Pro Gym Supply has great prices and made the entire process easy and enjoyable. Christine did an excellent job assessing the space, making arrangements and following up! They were super fast with the delivery and set-up as well. I ordered it on Monday and it was here Wednesday of the same week. I would definately recommend them!Posted on Google![]()
Jay6December 6, 2023
Pro gym SUPPLY is the best place to get Equipment in NY. Christine does a great job analyzing your space and finding the right equipment for you. She knows every make and style so to say she thorough is an understatement. It made spending 10's of thousands of dollars a lot less stressful and really kept me focused on what I needed and not so much the price. I could not have done what I've done with my space without her and pro gym supply. I will also add when the delivery came Mikhail and his guys were professional, on time and put a floor plan together that seemed to flow seamlessly. If you're looking to build a gym of any size PRO GYM SUPPLY without question the best.Posted on Google![]()
DanielDecember 6, 2023
Christine Wright was fantastic! She listened to me and provided many photos so I could choose the equipment that was right for me. Christine, on numerous occasions, followed up and kept me updated on the entire process. The whole experience was smooth and professional. I feel I received a great product at a great price. Thank you Christine and Pro Gym Supply!Posted on Google![]()
Emily WalkerDecember 6, 2023
Very helpful and quick to respond with any questions I had. Even helped me find a service technician in my area that could come to my house and fix my bike! Excellent service.Posted on Google![]()
SalDecember 6, 2023
Great place to get gym equipment. I have to say the staff is very knowledgeable and Incredibly efficient. It was a very pleasant experiencePosted on Google![]()
Noel O’FlanaganDecember 6, 2023
I’d like to thank everyone at Pro Gym Supply for such a great buying experience. I was lucky to find an elliptical Life Fitness model that was already wrapped and ready to go. I have to especially thank the technicians and helpers for the care and efficiency that they took with the installation.Posted on Google![]()
Christopher LegitimeDecember 6, 2023
Before heading to Pro Gym Fitness supply I had a phone conversation with Christine. Very nice and knowledgeable woman. Helped me pick a treadmill based on what she felt I needed. Didn’t focus on selling the most expensive or anything in terms of money but based on what she felt best suited our facility. I was very appreciative of her help and most of all she’s very patient. She explains everything to the tea. I suggest anyone that needs fitness equipment to come to her.Posted on Google![]()
Victoria NormanDecember 6, 2023
This company’s is by FAR the best ever when it comes to purchasing gym equipment! Christine Wright was the absolute perfect sales woman ever and it was a joy and a pleasure working with her! She was very knowledgeable on the inventory and extremely helpful with what to ask other companies and what to be aware of. She answered every question I had and was there the entire way from production to shipping to the end. I appreciate her and this company so much for all of the help I received. My stairmaster is absolutely amazing!!! I’m SO happy! Such quality and care with every step! 😃Posted on Google![]()
Bob ArmstrongDecember 6, 2023
I purchased a Cybex for my wife (and, let's face, it, for me, too) for delivery to my home in southern Virginia. The entire experience was really very pleasant. Christine Wright was a true pleasure to work with. I was looking for a specific model, re-manufactured, and she worked for weeks trying to find me the right model. It was so helpful to not have to re-explain everything every time I spoke with or emailed her. Christine is the best! The unit was shipped very carefully and delivered to my house - no damage, no issues, and the thing looks brand new. I assure you - you cannot go wrong working with Pro Gym Supply and Christine Wright. I'd give them six stars if I could!Posted on Google![]()
Ann WalshDecember 6, 2023
We had a great experience working with Christine. She made it easy to buy a Cybex Arc, and we did it without issues. We were doubtful about buying on-line, so Christine took pictures of the warehouse and production, to put our minds at ease. We even received it faster than was expected. The delivery trucking company they chose, YRC also did a perfect job. All in all it was fantastic, and would highly recommend this company!Posted on Google![]()
Tommy PaviaDecember 6, 2023
Christine at Pro Gym Supply was "Off the Charts GOOD...Period!" Her down to earth approach and attention to seeking to help me was something that is rarely matched. If Christine is even a small representation of this company then this is truly an AMAZING Company! So Impressed with Christine and her ability to serve, lead and be extremely knowledgeable in the Fitness and Strength Industry. Thank You So Much Pro Gym Supply and a BIG Thank You to Christine. 100% Champion!Posted on Google![]()
Michael SchmiederDecember 6, 2023
We recently purchased a spin bike from Pro Gym Supply and must say the experience and equipment are top notch. The sales rep, Christine, was professional and extremely knowledgeable. Moreover, she was very helpful in assisting my wife pick the right bike. In fact, everyone at Pro Gym Supply went out of their way for us. Not to be overlooked, the bike looked and performed as if it was brand new when delivered. I highly recommend Pro GYM Supply. I will certainly purchase equipment from them again.Posted on Google![]()
George CiresiDecember 6, 2023
During our experience we were lucky to work with Christine Wright who was extremely helpful. From sales to delivery and even helping us move old equipment the team was great!Posted on Google![]()
Sue JohnstoneDecember 6, 2023
Excellent customer service and product knowledge. They meant what they said and did what they promised - refreshing! Will definitely use as my source for equipment needs again. Christine was the best !Posted on Google![]()
Angie SpenceDecember 6, 2023
When I tell you the customer service is top notch it is top notch. I was skeptical about ordering in elliptical from so far away as I live in Georgia and the company is based out of New York. I had already gone through two companies one that was in California and one that was in my local area but the reviews weren’t good and I didn’t feel comfortable even with the ones that were positive. So I had given up hope on getting an Arc Trainer. Something had told me to give it another shot and my husband knew how bad I wanted a Cybex so he told me to try again. And this time I found pro gym supply and I was dealing with Christine and she was awesome the reviews talked about the customer service they got from her from not just the local area but around the country. She had told me all the information that I needed to know upfront and told me that she would send me pictures of the progress along the way and she did everything that she said she was going to do. I received my Cybex today and I was very pleased. It was wrapped very well bolted to the crate that it shipped in and there was no damage whatsoever. The freight company that they used was awesome YRC freight company and the gentleman that delivered it had told me when he called early in the day that it was curbside but he was nice enough to pull into my garage so I didn’t have to and stayed while we took the crate apart and he took the pieces to the crate back with him. If I had to rate my experience overall I would give it to you and if I could and I would definitely do business with this Pro gym supply again!!!!!!!Posted on Google![]()
Shelley BeatyDecember 6, 2023
Christine made finishing out my gym so easy and exciting!! She kept me up to date on every step from procurement, refurbishing and shipping of my Cybex Squat Press and my Life Fitness Signature Smith Machine!! All done so much faster than I ever expected!!! Highly recommend Pro Gym Supply and Christine Wright for any gym equipment needs!!!Posted on Google![]()
James AnzaldiDecember 6, 2023
Pro Gym Supply has a large selection of gym equipment to fit everyone's needs. The pricing was great and the Christine was very helpful. I definitely recommend them.Posted on Google![]()
johnjohnson427December 6, 2023
Large selection of equipment. Sales people were helpful, not pushy at all. Good delivery and set up of treadmill.Posted on Google![]()
Julie BarberDecember 6, 2023
A business beyond compare. The lengths to which they went to satisfy me as a customer was truly remarkable! Thank you Christine and Amit!!Posted on Google![]()
Ashley PuidaDecember 6, 2023
We weren’t really sure what to expect when we decided to go look at a machine here that was listed online. Christine was wonderful! She steered us away from some uneccisary purchases amd made our actual purchase fast and really convenient. Door to door in less than two weeks. Can’t ask for more than that!Posted on Google![]()
Cody HoytDecember 6, 2023
Great service!Posted on Google![]()
George MifsudDecember 6, 2023
It was a pleasure working with Christine Wright from Pro Gym Supply since we started crafting our Personal Training studio in downtown Syosset. She was extremely knowledgeable and helpful every step of the way!! We highly recommend them for any and all fitness equipment needs. George & G G2 TrainingLoad more
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